Very pleased and will buy more from this company
Ho ricevuto il pacco completamente bagnato , non posso dire della qualità del prodotto.
Il giorno che ho ricevuto il pacco non pioveva e non può essere rimasto sotto l’acqua.COME MAI ERA COMPLETAMENTE BAGNATO.
Il giorno stesso ho scritto per informarvi di questo problema ma non ho mai avuto risposta.
Hi Battista, we're very sorry to hear about the condition of your package. I also cannot see any correspondence in pour email or on Etsy 'Where you purchased these items'. As your order was placed on Etsy, and we used Etsy Postage when sending your order, you are covered by Etsy insurance. I strongly recommend you make a claim on Etsy as you will receive a full refund.
Kind Regards
Jared
The Natural Paper Company
I was totally stunned when the journal came. The quality and craftsmanship is absolutely beautiful and I love that it’s refillable so I can use it for years to come.